Privacy Policy

1. Who We Are

Daytraq ("we," "our," or "the Service") is a CRM platform designed for real estate professionals. This Privacy Policy explains what personal and business data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

Account & Profile Data

• Name, email address, and username when you register
• Phone number (optional, used for notifications)
• Profile photo (optional)
• Sign-in credentials from Google or Apple when you use social login

Business & Contact Data

• Business name, address, email, and phone number you provide
• Contact records (names, emails, phones, notes) you create in the app
• Tasks, appointments, leads, and pipeline data you enter

Voice & AI Data

• Voice recordings you make using the Voice Assistant feature
• Transcriptions and AI-generated summaries of your voice notes
• Text prompts and responses in the AI chat feature

Usage & Technical Data

• Device type, operating system version, and app version
• Log data (timestamps, IP address, feature usage events)
• Push notification tokens (for task and appointment reminders)

3. How We Use Your Data

• Provide and operate the Daytraq platform and its features
• Transcribe voice notes and generate AI insights using OpenAI
• Send push notifications and email reminders you configure
• Authenticate your identity via Apple or Google Sign-In
• Improve our AI models and service quality using aggregated, anonymized signals
• Respond to support requests and resolve issues
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising targeting on other platforms.

4. Third-Party Services

Daytraq integrates with the following third-party services to deliver its features:

• OpenAI — Powers voice transcription, AI chat, and knowledge base search. Voice audio and text prompts are processed by OpenAI in accordance with their Privacy Policy.
• Supabase — Stores vector embeddings for AI search features.
• Twilio / WhatsApp — Used for WhatsApp-based notifications and messaging (where enabled). Message content may transit Twilio servers.
• Apple Sign-In / Google Sign-In — Used for social authentication. We receive only a verified email address and display name.
• Apple Push Notification service (APNs) — Delivers push notifications to iOS devices.

5. Data Storage & Security

Your data is stored on servers located in the United States. We use industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your information. Passwords are hashed and never stored in plain text.

Voice recordings are processed in real time and are not stored permanently on our servers unless you explicitly save them as notes.

6. Data Retention

We retain your account data for as long as your account is active. Contact records, tasks, and notes are retained until you delete them or close your account. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, email us at privacy@agl365.app.

8. Children's Privacy

Daytraq is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or an in-app notice. The "Last updated" date at the top of this page will always reflect the most recent revision.

10. Contact Us

Questions or concerns about this Privacy Policy?